EUREKA FACTORY HEIGHT

01.How to Order

Like countless other e-commerce sites, please add the desired products to your cart and place your order. Items will be shipped via Japan Post.

*Note: To make it easier to manage the cart system, we do not provide multilingual shopping pages. Please use the translation features of your browser to enjoy shopping.
*Note: We have a currency switcher feature using an API so you can check the product prices in your local currency. Please note that the exchange rates depend on the API provider and may have slight discrepancies.
*Note: The actual order will be processed in Japanese yen. Thank you for your understanding.

02.Payment

Payment by credit card is available. We accept five types of credit cards: VISA, MasterCard, JCB, AMERICAN EXPRESS, and Diners Club.

*Note: Our credit card payment service strictly checks for potentially stolen credit cards. Please do not attempt to use such cards under any circumstances. If such activity is detected, we will not ship the product and will report the matter to the appropriate authorities.

03.Shipping

Products will be shipped via Japan Post (EMS). The shipping costs and estimated delivery times for each country are as follows:

EMS Shipping Rates (Up to 2kg)
Country Rate (JPY)
China 3,400 JPY
Hong Kong 3,400 JPY
Taiwan 3,400 JPY
South Korea 3,400 JPY
United States 7,900 JPY

*Note: Delivery may be delayed due to shipping conditions.
*Note: Depending on the price of the product, customs duties may be required in addition to the shipping costs. Customs duties are determined by each country, so please check them yourself.

04.Shopping Points

Customers who register as members will receive 1 point for every 100 Japanese yen spent. Points can be used at a rate of 1 point = 1 yen for your next purchase.

*Note: Points will be awarded after we have confirmed your payment.

05.Returns and Cancellations

We do not accept any cancellations or returns due to customer convenience. Additionally, please understand that we cannot accept cancellations after the product has been shipped, regardless of the reason.

If you receive an incorrect item, or if the product is damaged or defective upon arrival, we will handle the matter sincerely. In such cases, we will cover the shipping costs. Please contact us within 7 days of receiving the product.

ABOUT US

Interior of Eureka Factory Heights

We opened EUREKA FACTORY HEIGHTS in Gifu, Japan in 2009 as a place to offer high-quality apparel from both domestic and international brands to our customers.

The owner, Toru Kobayashi, travels to fashion collections around the world every year as a buyer, personally seeing and touching the products to select only those he truly believes in. He then curates them to fit today's needs and trends.

Currently, in addition to EUREKA FACTORY HEIGHTS, we also operate VAAT, a café in the same city that serves delicious croissants and coffee.

Note
The prices displayed through this currency exchange are based on the current exchange rate, which fluctuates daily. All payments are processed in Japanese Yen (JPY).